Operation & Maintenance

Certified Company ISO 9001-2008

OPERATION & MAINTENANCE COMPANY IN SAUDI ARABIA

Al Ruwad Engineering provides reliable Operation and Maintenance (O&M) services across the Kingdom of Saudi Arabia, ensuring optimal performance and long-term efficiency of industrial equipment.

Equipment Annual Maintenance Contracts (AMC)

Our specialized AMC services are designed to keep your equipment operating at peak performance throughout the year. We recognize that unexpected downtime can lead to significant operational losses, which is why our maintenance programs are structured to deliver consistent reliability and efficiency.

Our team of skilled technicians offers comprehensive maintenance solutions for a wide range of equipment, including aerial work platforms, material handling systems, and other industrial assets. We implement structured maintenance schedules that include routine inspections, preventive servicing, and minor repairs to ensure continuous and trouble-free operation.

Each AMC package is tailored to meet the specific requirements of your business, with flexible options designed to suit your operational needs and budget. Through our services, clients benefit from increased equipment uptime, reduced maintenance costs, and extended equipment lifespan.

At Al Ruwad Engineering, we are committed to delivering high-quality maintenance services in full compliance with industry standards and regulations. Contact us today to learn more about our AMC solutions and experience seamless, hassle-free equipment management.

SERVICES

 

Electrical Equipment Installation & General Maintenance:

Repair and/or replacement of Electrical equipment, Home Appliances including:

  • Distribution boards
  • Circuit Boards & Circuit Breakers
  • Light Fittings
  • Control Panels
  • Switches, Sockets
  • Exterior Sockets such as gardens, sheds and driveways
  • Water heater
  • Full house wiring
  • Wiring to extensions
  • Indoor lighting
  • Security & Patio lighting
  • Garden and paving lighting
  • Commercial Services Sellers/Buyers Electrical Surveys
  • Commercial Installation Periodic Testing and Inspecting
  • Maintenance Contracts
  • Portable appliance testing
  • The replacement of a consumer unit (fuse box)
  • Any alteration or addition to an existing circuit in a special location, whether at low voltage (typically 230 V) or extra-low voltage.

An alteration or addition to an existing circuit in a room containing a bath or shower is notifiable only where carried out in the space surrounding a bath or shower

Industrial Equipment – AMC

Al Ruwad Engineering offers a comprehensive range of professional services under its Industrial Equipment Annual Maintenance Contracts (AMC), designed to ensure your systems operate at peak efficiency. Our goal is to enhance equipment performance while maximizing its operational lifespan by delivering consistent value through proactive maintenance and expert support.

    • AIR COMPRESSOR
    • GENERATOR
    • WELDING MACHINE
    • WELDING OVEN
    • BOILER
    • FURNACE
    • HYDRAULIC PUMP
    • PNEUMACTIC PUMP
    • FLUSHING UNIT
    • FORKLIFT
    • VALVES & GAUGES
    • ELECTRICAL TESTING EQUIPMENTS

Commercial Cooking Equipment Repair & Service

Al Ruwad Engineering delivers comprehensive service coverage supported by responsive local teams, ensuring fast and efficient support wherever it is needed. Our factory-trained technicians work proactively to minimize or eliminate downtime, keeping your operations running smoothly. We offer planned maintenance, equipment refurbishment, and independent quality assessments, all aimed at enhancing performance, reliability, and operational continuity.

The commercial cooking equipment we cover:

      • Combi Ovens
      • Convection Ovens
      • High-speed Convection Ovens
      • Salamanders
      • Charbroilers
      • Ranges
      • Microwaves
      • Toasters
      • Pizza Ovens
      • Grills
      • Griddles
      • Kettles
      • Tilt Skillets
      • Fryers
      • Steamers
      • Steam Tables
      • Proofers
      • Booster Heaters
      • Rethermalizers
      • Heat Lamps
      • Tilt Skillets
      • Heated Wells
      • Warmers
      • Dish Washers
      • Warewashing

Commercial Refrigeration Repair & Service

Al Ruwad Engineering provides comprehensive service and repair solutions for a wide range of commercial refrigeration equipment through its team of trained and certified technicians. We combine extensive service coverage with responsive local support, ensuring that both large organizations and individual facilities receive prompt and reliable assistance.

Our experts focus on minimizing unplanned downtime through effective planned maintenance programs, while also being ready to respond სწრაფly in emergency situations—whether it’s a critical equipment failure following a major delivery or an unexpected breakdown during peak operational periods.

We offer 24/7 service and repair support to ensure uninterrupted operation and business continuity.

Commercial refrigeration equipment we service includes:

  • Ice Makers
  • Coolers
  • Refrigerators
  • Freezers
  • Walk-In Coolers
  • Walk-In Freezers
  • Keg Coolers
  • Beer Coolers
  • Bottle Coolers
  • Blast Chillers
  • Blast Freezers
  • Display Cases
  • Prep Tables
  • Undercounter Refrigerators
  • Undercounter Freezers
  • Blast Chillers
  • Blast Freezers
  • Display Cases

Commercial Beverage Equipment Service & Repair

Al Ruwad Engineering provides expert service and repair solutions for both hot and cold commercial beverage equipment through a team of trained and certified technicians. We combine wide service coverage with responsive local support to ensure fast and reliable assistance whenever needed.

Our primary objective is to minimize or eliminate equipment downtime through structured maintenance programs, equipment refurbishment, and independent quality assessments. In addition to servicing, we also offer complete solutions for the removal, replacement, and installation of commercial beverage equipment.

Hot Beverage Equipment Service & Repair

Our skilled specialists are experienced in servicing all types of brewing and grinding equipment. We also possess extensive expertise in the maintenance and repair of a wide range of hot beverage systems, ensuring optimal performance and reliability.

      • Coffee equipment — brewers and grinders
      • Super Automatic Espresso machines
      • Powdered Cappuccino machines
      • Tea brewers
      • Hot chocolate
      • Hot water dispensers
      • Soup dispensers

Cold Beverage Equipment Service & Repair

We service 4,000 fountain machines, 6,000 frozen beverage machines and 5,000 ice makers annually. Everything we do is designed to minimize the downtime that puts a chill on your revenues.

We have extensive training for the service and repair of:

    • Fountain machines
    • Frozen beverage machines
    • Ice makers
    • Juice dispensers

Commercial Foodservice HVAC Service & Repair

Al Ruwad Engineering provides comprehensive service and repair solutions for commercial foodservice HVAC systems, including exhaust and make-up air systems. Our services can be seamlessly integrated with maintenance for cooking equipment, beverage systems, refrigeration, and electrical infrastructure, offering clients a complete and efficient solution.

Our objective is to minimize or eliminate equipment downtime through planned maintenance programs, equipment refurbishment, and independent quality assessments. We also undertake the removal, replacement, and installation of commercial HVAC systems, ensuring optimal performance and reliability.

Our experienced technicians are capable of installing and servicing package air conditioning units on rooftops, as well as water-source and split systems within facility interiors. In addition, we provide specialized service and repair for exhaust systems, ensuring safe and efficient ventilation.

With strong relationships with leading OEMs and extensive experience across a wide range of equipment, including legacy systems, we are well-positioned to service existing installations and source hard-to-find components when required.

Commercial Electrical Services

Al Ruwad Engineering also offers professional troubleshooting, maintenance, and repair services for a variety of commercial electrical systems.

      • Equipment rewiring
      • Lighting fixtures
      • Custom lighting controls
      • Marlin Dimming Panel Systems
      • Outlets & plugs
      • New voice and data line installation
      • Pole lighting
      • Neon displays & signage
      • Breaker panels
      • Resolve circuit overloads
      • Data system component relocation
      • Fire suppression interlock
      • LED systems
      • Main power
      • Transformers

Commercial Foodservice Plumbing Repair & Service

Our skilled and plumbers can handle all of your commercial foodservice plumbing, gas and drainage issues. We inspect, install, service and replace all major OEM brands, with years of experience in dealing with legacy equipment.

We keep the pipes clean and more:

    • Leaking faucets
    • Clogged drains
    • Pre-rinse hoses
    • Sump pumps repair or replacement
    • Sewer lines inspections
    • Pressure reducing valves
    • Install drain lines
    • Hydro-water jetting
    • Video camera pipe inspections
    • Leaking drains
    • Water leak
    • Water heaters
    • Frozen or broken pipes
    • Sinks
    • Mixing valves
    • Toilets
    • Grease trap/interceptor cleaning
    • Smoke test lines for leak detection

Restaurant Equipment Repair

Al Ruwad Engineering provides reliable repair services for commercial kitchen equipment, supporting full-service restaurants, cafés, and foodservice operations. Our factory-trained technicians are equipped with fully stocked service vehicles and the necessary tools and parts to ensure fast and efficient repairs.

We specialize in prompt, same-day service to minimize operational disruptions, and all our work is carried out with a strong commitment to quality, reliability, and customer satisfaction.

Kitchen equipment repair we cover:

      • Coffee Brewer repair
      • Tea Brewer repair
      • Cappuccino machine repair
      • Frozen Beverage machine repair
      • Fountain machine repair
      • Water Filtration repair
      • Ice Maker repair
      • Refrigerator repair
      • Freezer repair
      • Walk In Cooler repair
      • Walk In Freezer repair
      • Make Table repair
      • Display Case repair
      • Dishwasher repair
      • Microwave repair
      • Combi-Oven repair
      • Oven repair
      • High-speed Convection Oven repair
      • Grill repair
      • Fryer repair
      • Salamander repair
      • Proofer repair
      • Steam Table repair
      • Heated Well repair
      • Kettle Repair
      • Doughpress repair
      • Specialty Item repair

Convenient food service equipment repair:

      • Coffee Brewer repair
      • Tea Brewer repair
      • Cappuccino machine repair
      • Iced coffee machine repair
      • Frozen Beverage machine repair
      • Fountain machine repair
      • Ice Maker repair
      • Water Filtration repair
      • Hotdog Roller Grill repair
      • Microwave repair
      • High-speed Convection Oven repair
      • Oven repair
      • Grill repair
      • Fryer repair
      • Walk In Cooler repair
      • Walk In Freezer repair
      • Refrigerator repair
      • Freezer repair
      • Display Case repair
      • Tidel Safe repair

HOW WE SERVICE

Equipment Installation & Removal

Al Ruwad Engineering provides complete equipment removal and installation services, ensuring a smooth transition from old systems to fully operational new equipment. Our experienced technicians manage the entire process from start to finish, minimizing disruption and restoring your kitchen operations in the shortest possible time.

With expertise across a wide range of equipment and manufacturers, our team ensures that all removal and installation work is carried out strictly in accordance with manufacturer guidelines. Whether it involves a single unit or a full kitchen setup, we deliver efficient and reliable solutions to keep your operations running seamlessly.

24/7 Emergency Equipment Repair

When critical kitchen equipment fails, the risks of downtime, food spoilage, and lost revenue can be significant. That’s why Al Ruwad Engineering offers 24/7 emergency repair services, ensuring support is available whenever you need it.

Our skilled technicians are equipped to service a broad range of cooking, refrigeration, beverage, and HVAC systems. With service vehicles stocked with commonly used spare parts, we are able to respond quickly and restore your operations with minimal delay.

Kitchen Equipment Projects & Services

Al Ruwad Engineering delivers comprehensive solutions for kitchen equipment projects, offering end-to-end services that cover design, refurbishment, maintenance, and complete project execution for hotels, restaurants, and food & beverage facilities.

Maintenance Projects

Kitchen & Bar Design and Refurbishment

Al Ruwad Engineering provides expert refurbishment services for existing kitchen and bar setups, ensuring improved efficiency, functionality, and compliance with operational requirements. Our services include:

  • Redesigning kitchen and bar layouts based on client needs
  • Designing electro-mechanical service requirements for kitchen equipment
  • Conducting technical feasibility studies and functional audits of existing equipment
  • Servicing and repairing non-operational equipment
  • Replacement of faulty or worn-out components
  • Supply and installation of new kitchen equipment
  • End-to-end testing and commissioning
  • Warranty support and complaint management
  • Post-warranty Annual Maintenance Contract (AMC) services

Planned Preventive Maintenance

We offer turnkey preventive maintenance solutions designed to enhance equipment efficiency, extend lifespan, and reduce operational costs. Our structured program includes:

  1. Detailed evaluation of equipment condition, age, and performance
  2. Development of a customized preventive maintenance plan
  3. Execution of the program through dedicated service teams on a contractual basis

Project Management

Turnkey Kitchen Solutions

Al Ruwad Engineering provides complete turnkey kitchen solutions, combining expert services with high-quality equipment sourced from globally recognized manufacturers.

Design
Our experienced design team develops innovative, practical, and efficient kitchen layouts. Working closely with clients, we create operational flow schematics and equipment layouts, supported by detailed 3D designs and final MEP (Mechanical, Electrical, and Plumbing) plans.

Procurement
Our procurement specialists ensure timely delivery of equipment through strong relationships with manufacturers. We also evaluate technical requirements such as power supply, gas availability, and accessory needs to optimize performance and cost efficiency.

On-Site Coordination
Dedicated project teams are deployed on-site to manage coordination between contractors and consultants, ensuring full compliance with civil and MEP requirements.

Installation
Our trained installation team executes all work with precision, adhering to manufacturer standards. Site evaluations are conducted in advance to prevent delays or last-minute modifications.

Testing & Commissioning
We ensure all systems are thoroughly tested and safe for operation before handover. This includes checking power and water connections, calibrating equipment, and training operators. A final completion report is provided upon project delivery.

Warranty & Maintenance
We offer comprehensive in-warranty support, managing any manufacturing defects or performance issues. Post-warranty maintenance services are also available to ensure long-term reliability and performance.